How does your store ship?
Find what you need — whether you're setting up your first rate, configuring postcode zones, or getting Protect running at checkout.
New to Parcelify?
Start here — Getting Started guide
Learn how Parcelify works: locations, zones, rates, and prices. Takes about 10 minutes.
Universal Shipping
Not on an Advanced plan?
Get full custom rates without Carrier Calculated Shipping — on any Shopify plan.
Parcelify Protect
Add buyer protection at checkout
Parcel insurance, free returns, price guarantee — customer-funded, merchant-earned.
Jump to
- Product-based rates
- Location & postcode rates
- Customer tag rates
- Free shipping thresholds
- Rate merging
- No CCS? Start here
- UK postcode guide
- My rates aren't showing
Fundamentals
Locations
How Parcelify maps to your Shopify fulfilment locations and shipping profiles.
Read
Zones
Define where you ship. Countries, states, cities, ZIP/postcode ranges.
Read
Shipping Rates
The rate is what customers see at checkout. Learn how rates are structured.
Read
Rate Restrictions
Control when a rate appears — by cart value, weight, product tag, or customer tag.
Read
Rate Prices
Flat rates, item-based, weight-based, tiered pricing — how each one works.
Read
Metafield Restrictions
Use Shopify metafields to build advanced conditional shipping logic.
Read
Step-by-step Guides
Product-based Shipping
Assign different rates to different products — by tag, SKU, collection, or vendor.
Guide
Destination-based Shipping
Serve every country, province, and city with the right price. Pair with postcode zones.
Guide
Customer Tag Rates
Wholesale prices, VIP tiers, subscriber perks. Offer unique shipping to specific customers.
Guide
Promotional Rates
Free shipping thresholds that lift average order value.
Guide
Rate Merging
Combine multiple product rates into a single clean total at checkout.
Guide
UK Postcode Guide
Full UK postcode setup, including the interactive map for postcode-based zones.
Guide
Parcel insurance · free returns · price matching
Buyer protection at checkout
US · Private Beta
Parcel insurance · free returns · price guarantee
Introduction & Setup
What Protect covers, eligibility, and how to enable it for your store.
Checkout Extension
Install and configure the Protect widget that appears at checkout.
Making a Claim
How to submit parcel insurance, return, and price guarantee claims from your dashboard.
Parcel Insurance Claims
Lost, stolen, or damaged packages. Coverage via Shipsurance, resolved in your dashboard.
Free Returns Claims
Up to 3 returns per order, customer-funded. Process the claim without absorbing the cost.
Price Guarantee Claims
If the item drops in price within 30 days, the difference is refunded automatically.
More
Universal Shipping — No CCS Required
Full custom rate-building on Basic and Grow Shopify plans.
Read
Storefront Components
Display shipping estimates on your cart and product pages.
Read
My rates aren't showing
Step-by-step troubleshooting for rates that don't appear at checkout.
Read
Developer Docs
API reference, webhooks, and integration guides for developers.
Read
Still stuck? We're here.
Our support team is available 7 days a week and knows Parcelify inside out. We'll sort it.