Documentation Protect
This feature is currently in private beta and only available to US customers.
To sign up, please reach out to us at protect@cleverfew.co.
To sign up, please reach out to us at protect@cleverfew.co.
Parcelify Protect
Parcelify Protect reduces buyer hesitancy by offering free returns and shipping protection on certain qualified orders.
- Introduction - A brief overview of Parcelify Protect
- Settings - Instructions on how to enable Parcelify Protect and choose which rates are protected
- Installing the checkout UI extension - The checkout extension provides additional information about Parcelify Protect to customers at checkout
- Making a claim - When customers notify you there is a problem with their protected order, it is important to submit a claim to us in a timely fashion. This page shows you how!
- Price Guarantee - When an item in your store goes on sale for 72 consecutive hours or longer and your customer wants to be reimbursed for the difference in price
- Free Returns - Cases where the customer would like to return an order or partial order to you
- Parcel Insurance - Cases where your customer’s parcel was lost or stolen