Parcelify Protect

Parcelify Protect reduces buyer hesitancy by offering free returns and shipping protection on certain qualified orders.

• Introduction - A brief overview of Parcelify Protect
• Settings - Instructions on how to enable Parcelify Protect and choose which rates are protected
• Components - Compare the Parcelify Protect components available for your storefront and checkout, then decide which ones fit your shop
  • Cart Protection Toggle - Let customers turn Parcelify Protect on or off from the cart
  • Protect Checkout Button - Add a separate button that lets customers check out with Parcelify Protect from the cart
  • Checkout Protection Toggle - Let customers add Parcelify Protect from inside Shopify checkout (Shopify Plus)
  • Protect Checkout TOS - Shows Parcelify Protect’s terms and coverage to customers at checkout or on the thank-you page
• Making a claim - When customers notify you there is a problem with their protected order, it is important to submit a claim to us in a timely fashion. This page shows you how!
  • Parcel Insurance - Cases where your customer’s parcel was lost or stolen
  • Free Returns - Cases where the customer would like to return an order or partial order to you
  • Lowest Price Guarantee - When an item in your store goes on sale for 72 consecutive hours or longer and your customer wants to be reimbursed for the difference in price